Legal

Terms of service.

Last updated: October 21, 2026

Not medical advice; prescriptions required

Nothing on this website is medical advice. All therapies offered through Helix Restore require a valid prescription from a licensed clinician following an evaluation. No clinical decision is made by Helix Restore itself: licensed physicians evaluate every intake and authorize every order, and licensed pharmacies dispense every medication.

Eligibility

Our services are available to adults 18 and older located in the United States. By using the site, you confirm you meet these requirements.

Accounts

You are responsible for keeping your account credentials confidential and for the activity that occurs under your account. Notify us promptly of any unauthorized use.

Consultations and orders

Submitting an intake does not guarantee a prescription or an order. Whether a protocol is appropriate is decided solely by the evaluating clinician. If a prescription is issued, a licensed pharmacy in our network dispenses and ships your medication directly to you.

Payments

ConnectMeds currently collects payments for physician-office and telehealth services. This website does not process payments. Contact our care team with questions about payments or orders.

Intellectual property

The Helix Restore name, logo, website content and materials are owned by Helix Restore and may not be used without permission.

Disclaimers and limitation of liability

The website is provided "as is." To the fullest extent permitted by law, Helix Restore is not liable for indirect or consequential damages arising from your use of the website. Clinical care is provided by licensed clinicians and dispensing is performed by licensed pharmacies, subject to applicable law.

Changes

We may update these terms from time to time. Continued use of the site after changes are posted means you accept the updated terms.

See also our Privacy Policy and Telehealth Consent pages.